Privacy Policy

Chic Atelier respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Data Controller

Chic Atelier is responsible for processing your personal data.
Chic Atelier is part of House of Illuminani (3520050-4)

2. What Information We Collect

We may collect the following personal information:

• Name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed securely by third-party payment providers)

• Order history

• IP address and basic website usage data (via cookies)

3. How We Use Your Information

We use your personal data to:

• Process and deliver orders

• Communicate with you about your purchases

• Provide customer support

• Improve our website and services

• Comply with legal and accounting obligations

If you have given consent, we may also use your email address for marketing communications. You can unsubscribe at any time.

4. Legal Basis for Processing

We process your personal data based on:

• The performance of a contract (processing orders and deliveries)

• Legal obligations (accounting and tax laws)

• Legitimate interests (improving services and preventing fraud)

• Your consent (marketing communications)

5. Sharing Your Information

We only share your data with trusted third parties when necessary, such as:

• Payment service providers

• Shipping and logistics partners

• Website and e-commerce platform providers

These parties only process data required to perform their services and are obligated to protect your information.

6. International Data Transfers

As we operate worldwide, your data may be processed outside the EU/EEA. In such cases, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

• Request data portability

To exercise your rights, please contact us using the details provided on our website.

9. Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

10. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us via the contact details provided on our website.